![]() ![]() ![]() We find some users are 2-3 updates behind. Manually check to make sure all devices are updated to their current operating systems.Low quality phone numbers can impact the quality of the user experience. Confirm that the universe of phone numbers you are attempting to dial have only higher quality numbers in targeted lists.Confirm that your users are turning off their apps and other speed sucks on their devices.We are discovering many folks are working off speeds that are well short of that. Your smart device may say “LTE,” but the speed, in reality, is short of what is needed to call through a VoIP phone system.įor door knocking scenarios, we suggest 5mbps download speed and 1mbps upload speed.įor call or phone banking scenarios, we suggest the following:įor just one caller, we suggest download speed of 10mbps, upload of 5mbps.įor 5 callers (or less) on the same wi-fi hotspot, we suggest 50mbps download and 20mbps upload.įor 10+ callers, we suggest a minimum of 100mbps download and 50mbps upload. We suggest all users also download the Ookla app to test on their individual devices. ![]() The best and easiest way to do this is use the Ookla Speed Test. So how do you know if you have optimal network speed to use CampaignSidekick’s app? Many users don’t ever consider this, but using an app like ours requires a certain amount of speed and bandwidth. We have found that a lot of the user experience begins and ends with your network speed, whether it is an LTE or Wi-Fi network. Sometimes working with technology is hard and it is our goal here at CampaignSidekick to make the Sidekick user experience as easy and as awesome as possible. ![]()
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